Community Participation

At True Supportive Care (TSC), we understand that being an active part of your community can significantly enhance your sense of belonging, self-worth, and independence. That’s why our Community Participation service is built around you — your goals, interests, and preferences.

Whether you’d like to attend local events, volunteer, join a sports club, take a class, or simply connect with others in a social setting, we’ll help make it happen. Our trained and compassionate staff are here to offer practical support while encouraging your independence and confidence every step of the way.

We take the time to get to know you so we can match you with meaningful activities and community connections that align with your aspirations. We also work closely with families and support networks to make sure your social, cultural, and emotional needs are met.

At TSC, you’re not just participating — you’re contributing, connecting, and thriving. Let’s build the lifestyle you want, right in the heart of your community.

Supported Independent Living (SIL)

Imagine living in a place that truly feels like home — where your independence is respected, your choices are valued, and your daily life is built around what matters most to you.

At True Supportive Care, our Supported Independent Living (SIL) services are designed to help you live life on your own terms, with as much or as little support as you need. Whether you’re looking to move into shared accommodation or prefer to remain in your own home, we can tailor our services to suit your lifestyle, routines, and personal goals.

We believe that everyone deserves a home environment where they feel safe, supported, and empowered. Our friendly, experienced staff are available 24/7 to assist with everyday tasks like cooking, cleaning, personal care, managing appointments, and building independent living skills — all at your pace, and always with your input.

You’ll have the freedom to make your own decisions, pursue your interests, and stay connected to your community, knowing a trusted support team is always close by.

With TSC, Supported Independent Living isn’t just about where you live — it’s about creating a life that feels right for you, in a space that feels like home.

Personal Care

At True Supportive Care, we see personal care as exactly that — personal. Every individual has their own routine, preferences, and privacy, and our goal is to support you in a way that respects your dignity and independence.

Whether you need help with bathing, dressing, grooming, toileting, or mobility, our trained staff are here to provide that support in a safe, respectful, and professional way. We always take the time to understand your needs and tailor our care accordingly, promoting comfort and control in your daily routine.

Our team is experienced in working with people of all abilities and backgrounds, including those with complex needs. We focus on building trusting relationships, ensuring you feel comfortable and confident with the people who support you.

TSC also ensures that your support team is consistent, so you see the same friendly faces and build a reliable, familiar connection over time.

Whether it’s a few hours a day or full-time assistance, we’re here to help you live well, feel confident, and maintain your independence — because personal care should be empowering, not intrusive.

In-Home Care

Your home is your comfort zone — and at True Supportive Care, our In-Home Care services are designed to help you stay safe, supported, and independent in the place you know best.

We offer flexible, tailored supports right in your own home, whether you live alone, with family, or in supported accommodation. Our team can help with tasks like cooking, cleaning, grocery shopping, medication reminders, personal care, and even building skills for greater independence.

More than just a helping hand, our support workers are there to encourage your growth and confidence. We work closely with you to develop skills such as meal planning, time management, hygiene routines, and home organisation — all based on your NDIS goals.

We also understand the importance of trust and consistency, which is why you’ll see the same friendly faces as often as possible.

TSC’s in-home care is not just about ticking off tasks. It’s about creating a safe, nurturing environment where you feel heard, respected, and in control. Whether you need a little help each day or more intensive support, we’ll work with you to ensure your home continues to be your foundation for independence.

Transport

Getting from A to B should never be a barrier to living your life. At True Supportive Care, our Transport services help you stay connected, independent, and involved in your community.

We understand that travel can sometimes be challenging — whether it’s due to mobility issues, anxiety, or unfamiliar environments. That’s why our trained and reliable support workers provide more than just a ride; they offer safe, respectful, and engaging travel support that’s tailored to your individual needs.

We can assist you with travel to:

  • Medical appointments
  • Therapy sessions
  • Work or education
  • Social or community activities
  • Shopping and errands

You’ll travel with someone you trust in a clean, safe vehicle, and we’ll always allow time for comfort, flexibility, and any adjustments you need. We prioritise punctuality, safety, and comfort, so you never feel rushed or stressed.

Transport should empower you, not limit you — and with TSC, we make sure your journey is just as important as your destination. Whether it’s once a week or part of your daily routine, we’re here to help you keep moving forward.

Respite, Short & Medium Term Accommodation

Caring for someone you love is rewarding — but everyone needs a break sometimes. At True Supportive Care, we provide welcoming, safe, and fully supported Respite, Short, and Medium Term Accommodation (STA/MTA) for NDIS participants and their families.

Whether it’s a planned stay or an urgent placement, we offer a comfortable environment where participants can relax, socialise, and be supported by our caring staff. Our accommodation options are inclusive and designed to feel like home, with opportunities for fun, community engagement, and life skill development.
Respite care isn’t just time off for carers — it’s time for participants to build independence, make new connections, and enjoy new experiences in a safe and structured space.

Our STA and MTA options can also support participants during transitions, such as moving between homes, waiting for a more permanent housing solution, or trialling independent living.

You can trust TSC to deliver high-quality care, with tailored supports that align with the participant’s goals and preferences. Our team is available 24/7, and we welcome you to contact us or visit our Vacancies Page to find the right fit for your needs.

Life Skills Development

At True Supportive Care, we believe that growing your independence starts with the right support to learn and practice everyday life skills. Our Life Skills Development service is designed to help you build the confidence, knowledge, and ability to navigate life on your terms.

We work one-on-one with you to support skill-building in areas such as:

  • Cooking and meal preparation
  • Cleaning and home organisation
  • Budgeting and money management
  • Personal hygiene and grooming
  • Time management and goal setting
  • Communication and self-advocacy

Our experienced team will tailor activities and learning approaches to your individual learning style, pace, and NDIS goals. We celebrate small wins and empower you to take steps — big or small — towards more independence.

Whether you’re learning something for the first time or brushing up on existing skills, we’ll meet you where you’re at and help you grow from there.

At TSC, life skills aren’t just about ticking a box. They’re about building practical independence, improving wellbeing, and giving you the tools to live a life with choice and control. Let us support you in building the life you want, one skill at a time.

High Intensity Support

At True Supportive Care, we understand that some participants require more specialised, complex assistance — and we’re proud to deliver High Intensity Support with the care, dignity, and expertise every individual deserves.

Our trained and experienced staff are equipped to safely provide supports such as complex personal care, mealtime management, catheter care, epilepsy management, pressure care, diabetes support (including insulin administration), and more — always in line with professional health plans and NDIS requirements.

We work closely with participants, families, and healthcare professionals to ensure that each support plan is thorough, individualised, and flexible to changing needs. Whether you’re at home, in supported accommodation, or out in the community, our team is there to provide confident, respectful, and safe care every day.

We take the time to understand not just your medical needs, but also your goals, routines, and preferences — because high intensity care should never mean giving up your independence or lifestyle. With True Supportive Care, you can be assured that complex support doesn’t mean compromising on choice, control, or quality of life.

Let us help you live fully and safely, with the right support behind you.

Group Programs

At True Supportive Care, our Group Programs are designed to bring people together in a safe, welcoming, and fun environment where you can learn, connect, and grow — all while being supported every step of the way.

Whether you’re looking to make new friends, build confidence, explore your creativity, or learn everyday skills, we have a variety of group-based activities to suit your interests and goals. Our programs are carefully planned to encourage social interaction, independence, and personal development — all at your own pace.

Activities may include:

  • Art and craft workshops
  • Cooking classes
  • Fitness and wellness sessions
  • Music and movement
  • Life skills training
  • Excursions and community events
  • Social groups and games days

Each group is led by our friendly, qualified support staff who ensure everyone feels included and respected.

We also tailor groups to suit different needs and preferences — so whether you enjoy quiet creative time or energetic group outings, there’s something for you.

Joining a group program at TSC means more than just attending an activity — it’s about belonging, building friendships, and discovering what you enjoy most. Come as you are — and leave feeling more connected, confident, and empowered.