Colourful interior wall mural inside True Supportive Care depicting diverse community members including a wheelchair user

Disability Support Services Townsville

We offer Supported Independent Living (SIL), 1:1 community participation, personal care, high-intensity daily personal activities, daily living skills, household tasks, travel and transport support, accommodation and tenancy assistance, and group or shared living support including short term accommodation / respite. Explore our programs for the full service range, available in both Townsville and Cairns, or learn more about our disability support workers in Townsville.

In a large, spread-out city, reliable transport support helps people get to appointments, work and activities. Our staff know the local community, and monthly participant meetings help us improve support through feedback.

Explore Our Programs

Supported Independent Living (SIL) Townsville & Local Team

Meet your local team

Jacob is our Service Manager in Townsville. Jacob trained as a dentist overseas, and his health background gives him a strong understanding of participants’ health and wellbeing needs. He oversees day-to-day services, rostering, participant onboarding and our Supported Independent Living homes in Townsville.

Local activities and connection

Participants enjoy fishing trips, markets, beaches, cafés, movies and local sporting games. Our annual Billabong Sanctuary membership enables visits during opening hours at no cost to participants. We host inclusive State of Origin events and attend disability events in both cities.

Areas we support

Townsville City, North Ward, South Townsville, Hermit Park, Hyde Park, Mundingburra, Aitkenvale, Cranbrook, Heatley, Vincent, Gulliver, Currajong, Mysterton, Garbutt, West End, Rosslea, Pimlico, Annandale, Douglas, Kirwan, Thuringowa Central, Condon, Rasmussen, Kelso, Bohle Plains, Burdell, Mount Louisa, Deeragun, Bushland Beach, Idalia, Oonoonba, Wulguru, Stuart, Railway Estate, Belgian Gardens, Rowes Bay and surrounding areas.

Visit our Townsville head office

Address: Level 1, Unit 2, 139–149 Stanley Street, Townsville City QLD 4810

Our office is wheelchair accessible. Please book an appointment so the right person is available to meet you. We can also meet at your home or another convenient location.

Office hours: Monday to Friday, 9am–5pm
Main phone: 1300 493 227
General email: admin@truesc.com.au
After hours: 0403 631 923
Local manager (Jacob, Service Manager, Townsville — Direct contact):
0434 366 513 | Jacob@truesc.com.au

Call 1300 493 227, email admin@truesc.com.au or use our enquiry form to arrange a free, no-obligation meet-and-greet. We support NDIA-managed, plan-managed and self-managed participants.

Townsville Head Office Map